If you are unsure whether homeopathic treatment is for you, simply wish to explore what is involved, or would like to get a feel for the clinic and to meet a practitioner, we offer a half hour free pre-consultation.

Take the opportunity to experience what happens in a homeopathic consultation; to explore whether homeopathic treatment is suitable for your particular complaint(s) or problem(s); to consider what it means to treat the whole person as opposed to just the symptoms.

You can book a free pre-consultation by telephone during working hours or by email. Just let Reception know your preferred practitioner, or they will allocate you to a practitioner depending on when is most convenient for you. The practitioners work at the clinic on specific days of the week.

Mondays : 12 noon - 1pm // Thursdays : 4-5pm

At Marlow Homeopathy we offer a drop-in clinic, twice a week, for adults, children and babies. Just call in – no appointment is necessary and you do not have to be a patient of the clinic.

Drop-in clinics are suitable for acute conditions where symptoms have started suddenly, such as:

The drop-in clinics are also a great introduction to homeopathy for anyone considering further homeopathic treatment. Clinics are run on Mondays and Thursdays from 4 pm to 5 pm. They are staffed by qualified homeopaths. Appointments are for approximately 10 minutes. They cost £10 per patient and include any remedies prescribed. For further information, or to discuss whether the drop-in is suitable for your condition, please call us on 01628 476200.

Payment to your practitioner for any consultations can be made in cash, by cheque.

Reception is manned between 9am and 5pm Monday to Fridays. 9am - 1pm every Saturday.

It is possible to have a consultation at any time within the hours 9am – 9pm Monday to Friday, and 9am – 1pm Saturdays, depending on the availability of your practitioner.

Establishing good health involves treating everyone as an individual, so we take time to listen and understand thoroughly what is happening to each patient. First appointments are therefore an hour-and-a-half long, so a full health history can be taken. This is normally followed up with hour long appointments every four to six weeks until the patient is well. You can then come as frequently (or infrequently) as you like.

During the course of your treatment you may wish to talk to your practitioner between appointments. This may be to ask questions about your treatment, prescription, or other health matters. We are dedicated to providing a complete health service for our patients and it is important to us that you can feel safe in the knowledge that support is on hand at all times.

To complete our service to patients an out-of-hours homeopathic emergency service is available. There is a nominal £5 fee charged for this service. Ring the clinic where you will be given the number and name of the emergency practitioner on the answerphone.

We encourage you to have a supply of remedies at home especially if several member of the family are having treatment. The clinic sells homeopathic first aid kits. In addition, remedy kits can be tailored to suit particular needs. Please speak to your practitioner if you would like to obtain one. The clinic also sells a small, select range of ancillary products that we have found helpful. A list of these products is available from the reception desk or from your practitioner. We will endeavour to get your remedies in the post on the day you request them, it may be difficult to do so if the remedies are requested after 3.00pm.

Appointments are available during the day, the evening and at weekends (Saturday mornings) to fit in with your commitments. You can book an appointment by contacting the practice by telephone or email. For telephone bookings, remember to leave your name, telephone number and the times you are able to receive return calls (should you leave a message out-of-hours). For email bookings, please provide a telephone number and times of availability, should we need to contact you directly. The receptionist will also need to know your preferred choice of practitioner, or preferred day of the week and time of the day.

How long is my treatment likely to last?
Homeopathic treatment is a process.  In general, the longer someone has suffered from a condition, the longer it will take to treat. However we always expect you to experience some significant benefits quite quickly. Appointments are made at approximately monthly intervals in order to assess response to treatment. Your practitioner will encourage you to openly discuss your progress.

How do I contact my practitioner in between appointments?
If you have a query regarding your treatment please contact your practitioner by phoning the clinic, where you can either leave a message with the receptionist, or on the ansaphone.  Please speak slowly and clearly and give your name, the name of your practitioner and your telephone number.  We will try to return your call the same day if it is left by 4.30pm.

How do I take the remedy?
Potentised pills are best taken under the tongue. They should be allowed to dissolve for two minutes and then they may be crunched up and swallowed. Do not swallow them down with a drink and if possible avoid eating, drinking, smoking or cleaning the teeth for five to ten minutes before and after taking the remedy.

I forgot to take my remedy at the allotted time, what should I do?
Basically, you needn’t worry. Homeopathic remedies are used to provide a stimulus for your biological system to begin to rectify itself. If your practitioner has asked you to repeat the remedy within a specified period of time, the reasons for needing to do this will be such that taking your remedy a few hours later will just repeat the stimulus a little later than planned.

How should I store my remedies?
Somewhere cool and dark, away from anything with a strong smell.

Fees
The fee charged covers the consultation, further time spent in case analysis, the prescribed remedies and telephone calls made between appointments no more than three months apart.

Cost of remedies
The consultation fee includes the cost of remedies prescribed during regular treatment, meaning appointments no more than three months apart. Additional remedies may be bought from the clinic. Replacement of remedies which have been lost or damaged, or further remedies supplied to a patient who has not kept an appointment within three months will be charged for.
Any remedies requested and sent out between appointments may be collected from the clinic or sent out, subject to a postage charge.

Telephone advice
For those not under regular treatment, advice over the phone is usually given free of charge but any remedies supplied will be charged for. However if treatment is required, by which we mean a case history has to be taken and a remedy prescribed, then a charge will be made for a telephone consultation.

Payment
Payment is due at the time of the appointment. If payment is not made and an invoice has to be raised a 5% administration fee is added.

Cancellation of appointments
The clinic requires two working days' notice if an appointment cannot be kept.

Short notice cancellations
We will do our best to fill cancelled appointments. If we cannot do so then the full consultation fee will be charged. However, in most cases this fee is waived if the appointment is re-booked at the time of cancellation and subsequently kept.

Non-attendance
If an appointment is not kept, with no advance warning of cancellation the full fee will be charged. In exceptional or unavoidable circumstances the fee will be waived if the appointment is re-booked and subsequently kept.

Data protection
The Data Protection Act 1998 places legal requirement on each company to deal with personal data properly however it is collected, recorded and used. Your personal data (name and address only) will not be disclosed to third parties and will only be used for internal functions relevant to Marlow & Wycombe Homeopathy.

Registering Bodies

The Society of Homeopaths | www.homeopathy-soh.org

Pharmacies

Helios Pharmacy | www.helios.co.uk
Vital Homeopathics | www.vitalhomeopathics.com

Book Suppliers

Alternative Training | www.alternative-training.com
Serpentina Books | www.serpentinabooks.com